Whatsapp Outage

Do You Know During Whatsapp Outage, Brazilian Workers Lost Their Jobs??

Luiza Ferreira always confirms her client’s requirement for her services the day before a task via WhatsApp. Ferreira works as a cleaner in Rio de Janeiro, Brazil, and cleans several residences on a daily basis. If the work is verified, she will not waste money on her commute and will have a guaranteed paycheck for that day. She tries to accommodate another client into her schedule if the job isn’t verified so she doesn’t lose money for the day.

Whatsapp Outage, however, took place on October 4th. For six hours, Facebook’s services, including WhatsApp, were unavailable due to a configuration change in the company’s internal network. Ferreira’s business came to a halt when he was cut off from Brazil’s principal source of communication.


“By the time I switched to SMS instead of WhatsApp, it was too late, and I couldn’t schedule another client for the next day,” Ferreira said in a WhatsApp audio chat with The Verge. “I sent my client a text message, but she didn’t see it. My life was completely affected when Whatsapp Outage.”

The outage only lasted six hours, but it lost Ferriera two days’ worth of wages because she couldn’t book work for the next day. “That’s money I won’t be able to replace,” she says.

In Brazil, the most popular internet platforms are Facebook and WhatsApp, which bridge regional and social divisions. Facebook is used by 59% of the population, and WhatsApp is used by 66%, making the services a form of necessary infrastructure for the country. Professor Rafael Grohmann, the coordinator of the DigiLabour Research Lab at the University of Oxford and a collaborator on the initiative Fairwork, attributed Brazilians’ use of WhatsApp over text messaging or email to a number of variables. Brazil lacks the necessary telecom infrastructure and market share to make communications services inexpensive, and the free software lets Brazilians avoid paying for expensive messaging services.


“[WhatsApp] became the site where everything was done throughout the pandemic,” Grohmann adds.

The app has become especially important for freelance workers, who rely on it to keep track of their work schedules, bill clients, and sell goods. As a result, when both platforms went down, Ferreira’s and millions of other informal laborers’ livelihoods fell down with them. According to the Brazilian Institute of Geography and Statistics, 34.7 million Brazilians labor in the country’s informal economy, where they lack the security of regular employment and benefits. Due to the rising economic crisis in Brazil, the number of informal workers has increased by 40% during the pandemic.

READ ALSO: Here Is Why Facebook, WhatsApp, And Instagram Were Temporary Down

There are a number of competing services for finding casual labor, the most well-known of which is Uber and Rappi, though they all take a share of the workers’ pay. As a result, to avoid losing a portion of their earnings, workers frequently deliberately switch their clients onto WhatsApp. “It’s normal for cleaners to tell their clients that this platform takes 15 to 20% of my salary, but if you schedule through WhatsApp and pay me by bank transfer, I’ll give you a lower price,” Grohmann explained.

Bruno Torres, an online seller of children’s clothing, claimed he lost roughly R$3,000 (US$500) during the interruption. Torres explained, “We needed to promote our new items and speak to our clients who were wondering whether we had any new outfits.” “A single phone number was being used by a large number of clients.”


WhatsApp is a free communication tool for Torres that allows him to communicate with multiple clients at once, enhancing his profit. “My sales would drop if I didn’t have WhatsApp,” Torres remarked. “It would also have an effect on my mental health.”

WhatsApp commerce also includes one-time sales of homemade goods and a wide spectrum of work that is difficult to categorize. The Information and Communication Nucleus of the Brazilian Internet Steering Committee (NIC) discovered that 30% of internet users who worked during the epidemic sold items or services using messaging apps in a research report regarding the pandemic’s effects on work.

“People discover methods to sell their wares,” Grohmann continued. “We call this viraço in Brazil when you manage to subsist by selling stuff, be it cakes or clothes or whatever.” “This is a means of survival for the working class, and they are becoming increasingly reliant on WhatsApp for this.”

Even protected employees, according to Grohmann, use the app to interact during the day, and the voice option is especially useful for casual workers who cannot read or write well.

“Audio notes are especially important in Brazil because of the high percentage of illiteracy,” Grohmann explained. “We also have a strong oral tradition.” As a result, the use of audio notes is extremely essential for Brazilians, and it connects with the culture of informal work and who performs that work. Instead of writing it down, I’ve known people who give me voice notes stating ‘OK.'”

According to Grohmann, WhatsApp has also allowed workers to organize against precarity, demonstrating how workers may negotiate and exploit privatized channels of communication to their benefit. “In Brazil, delivery app workers began organizing using WhatsApp, in group chats [made for coordinating strikes],” he explained.

Workers who had their livelihoods disrupted scrambled to make up for lost time and money once WhatsApp was restored. There’s no assurance there won’t be another interruption, but most migrant workers rely on the free, dynamic service to make ends meet. “We rely on this service to be able to function in our daily lives,” Torres explained.
Changing platforms isn’t really a viable option. In Brazil, WhatsApp is nearly an unavoidable part of daily life. Workers would not switch to other communication platforms, according to Grohmann, because the majority of Brazilians use WhatsApp. “When WhatsApp was down, a few people opened accounts on Telegram,” he said, “but very few people in Brazil utilize other communication platforms than WhatsApp.” “Changing platforms will not result in greater client communication.”

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End-To-End Encryption

WhatsApp’s Backups To Get End-To-End Encryption

Facebook is beefing up WhatsApp’s security by extending end-to-end encryption (E2EE) to cloud backups through an iOS and Android app update.

This was always possible with local WhatsApp backups, but the business will now expand similar security features to iCloud and Google Drive backups.

“Beginning today, we’re introducing an additional, optional layer of protection available to secure backups stored on Google Drive or iCloud using end-to-end encryption.”

“No other global messaging service of this size delivers this level of protection for its customers’ messages, media, voice messages, video calls, and chat backup,” the WhatsApp team stated earlier this week.

When the functionality becomes available, users will be able to enable it in WhatsApp’s settings. While WhatsApp’s affiliation with Facebook carries with it the company’s reputation for privacy and security, the service has always been remarkably safe.

Person-to-person talks use the same end-to-end encryption mechanism as Signal, with internet chats being the lone exception. The corporation would be reducing that gap and raising its privacy profile with this launch.

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“To make E2EE backups possible, we created an entirely new encryption key storage mechanism that works on both iOS and Android.” Backups will be encrypted with a unique, randomly generated encryption key if E2EE backups are enabled.

In September, the WhatsApp team explained that “people can opt to secure the key manually or with a user password.” “When a password is chosen, the key is saved in a Backup Key Vault, which is based on a component known as a hardware security module (HSM) – specialized, secure hardware that may be used to store encryption keys safely.”

When the account owner wants access to their backup, they can use their encryption key to decode it, or they can get their encryption key from the HSM-based backup key vault using their personal password.”

Messenger and Instagram Direct, two of Facebook’s other messaging services, do not yet support end-to-end encryption by default.

Instead, the firm provides a discrete private mode on Messenger for those who want to keep their calls and chats private. Given Facebook’s aspirations to eventually unify all three services, it appears more likely than not that end-to-end encryption will become the default at some point in the future.

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Here Is Why Facebook, WhatsApp, And Instagram Were Temporary Down

Here’s one way to get your Monday off to a bad start: All of Facebook’s services, including Messenger, WhatsApp, and Instagram, are unavailable. Yes, all the way down. Going to Downdetector for a “is it just me?” check reveals that outage reports are off the charts — but your friends’ unreturned messages were probably a solid sign.

The problem has spread throughout the Facebook network, affecting all of its websites, apps, and related services. Apps and websites may not load at all for certain people. Others get an interface, but their messages and photographs don’t send or load.

The outage is spanning countries and geographical regions, according to the Digital Trends staff, and an aggregation of reports from around the web. But it’s on Twitter that you really get a sense of how ubiquitous this is, where everyone is seeing the same thing (and, of course, making fun of Facebook).

READ ALSO: Twitter To Work With AP And Reuters To Provide More Context Around Disputed Topics

The rippling effects of Facebook’s services being down for several hours may now be felt throughout the internet. We’re noticing an increase in outage complaints about other prominent sites, such as Twitter, likely as a result of customers fleeing.

Just in case you were wondering how unexpected this outage was, official notifications took a long time to arrive, and when they did, they were scant. WhatsApp, Instagram, and Facebook’s public relations staff all took to Twitter (of course) to spread the word that “it’s not just you.”

Please accept my sincere apologies to anyone who is now experiencing outages of Facebook-powered services. We’re having networking issues, and teams are working as quickly as they can to debug and restore service.

Not to be left out, some official competitor accounts have joined in the fun. (However, considering Google’s history of unsuccessful messaging services, the expression “glass houses” should certainly be remembered.)

What are our options now? Gmail?

What is the source of the issue?

Many individuals on Twitter have begun to piece together the root of the problem, which appears to be related to Facebook’s DNS records. DNS is essentially an online phonebook, instructing web browsers and apps where to go to locate Facebook, WhatsApp, and Instagram. These listings appear to have been erased due to a significant problem with Facebook’s servers, which house its own DNS records, making it difficult to find those sites.

Facebook, Instagram, and WhatsApp aren’t gone forever just because the DNS makes them appear inaccessible. Because the servers that supply the real website when you type in something like “Facebook.com” are down, no one can access it. It’s unknown how long the outage will remain or whether Facebook will ever reveal the cause.

This is a work in progress.

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social media users

Twitter Is Facing Serious Problem As Facebook Users Flock To Other Sites

When Facebook, WhatsApp, and Instagram all went down, there was a massive outpouring of social media users(Facebook) racing to alternative platforms to keep posting and talking on social media most likely to mock Facebook, to be honest. So much that Twitter appears to be having issues as well.

The most popular doomsday watchlist Many people are reporting problems with Twitter on Downdetector, and our staff here at Digital Trends is having trouble loading tweets – both on the timeline and from individual links.

So far, the problem doesn’t appear to be widespread, and content normally loads after a few page refreshes, so we can hope this is just a blip and not the start of anything bigger.

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While Facebook appears to be having serious server issues as a result of supposedly major DNS issues, Twitter appears to be experiencing a stutter as a result of a dramatic surge in usage. And you can bet that the Twitter staff is doing everything possible to ensure that the site remains up and running.

Sometimes more people than usual use Twitter. We prepare for these moments, but today things didn’t go exactly as planned. Some of you may have had an issue seeing replies and DMs as a result. This has been fixed. Sorry about that! 💙

— Twitter Support (@TwitterSupport) October 4, 2021

Ironically, “Now Twitter” has started trending on Twitter because it has nowhere else to go. I’m not sure how much longer this can go on. Perhaps we can set up some conference calls to keep in touch.

This is a developing story

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WhatsApp Fined $267 Million For Breaching EU Privacy Law

WhatsApp, which is owned by Facebook, has been fined €225 million ($267 million) for violating European Union data privacy rules. In an 89-page summary (PDF), Ireland’s Data Protection Commission (DPC) published the judgment, stating that WhatsApp failed to adequately notify EU residents about how it handles their personal data, particularly how it shares that data with its parent firm.

WhatsApp has been required to revise its already extensive privacy policy and adjust how it alerts users when their data is shared. This will bring it into conformity with the General Data Protection Regulation (GDPR), which controls how digital businesses collect and handle data in the European Union. GDPR went into effect in May 2018, and WhatsApp was one of the first businesses to face privacy litigation as a result of the new regulation.

READ ALSO: Toyota Pauses Self-Driving ‘e-Palette’ Service After One Crashed Into An Olympic Athlete

In an email to The Verge, a WhatsApp spokeswoman stated that the firm will appeal the verdict.

“WhatsApp is dedicated to offering a safe and secure service. We’ve worked hard to make sure the information we provide is clear and thorough, and we’ll keep doing so,” the representative added. “We are disappointed with today’s verdict on the transparency we gave to the public in 2018, and the penalties are completely disproportionate.”

The DPC’s judgment follows an inquiry that began in 2018 and is the second-largest fine imposed under GDPR legislation. Amazon was fined an all-time high of $887 million in July for violating EU privacy laws.

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WhatsApp Just Solved The Biggest Problem For Mobile Platform Hoppers

WhatsApp will now safely transfer your chat history if you switch from iOS to Android, starting with Samsung’s recently released foldable handsets. While most individuals will not want to do this all of the time, it’s comforting to know that you can now.

Transfers from iOS to Android on the recently released Galaxy Z Fold 3 and Galaxy Z Flip 3 are the first to benefit from the new capability, which was unveiled today at Samsung’s launch event. Conversations, photographs, and voice memos are among the new transfer options. Other Samsung phones running Android 10 will be available in a matter of weeks, according to the firm, but it did not provide a particular timeline. The capability will eventually cover all transfers between iOS and Android phones, regardless of brand, but there are no more details yet.

READ ALSO: What is GBWhatsApp and how to use it on Android phones

The new functionality addresses a long-standing issue for users: the fact that transferring chat history between mobile operating systems has never been officially possible. WhatsApp’s cloud backups are saved in iCloud if you live in the Apple environment; if you live in the Android ecosystem, your backups are stored in Google Drive, and the two have never been able to share a common ground. That’s about to change and to do so, you’ll need a Lightning to USB-C cable. Even so, not everything will be flawless. The new transfer option will not consolidate distinct cloud backups into a single chat history if you’re a historical platform-hopping with several cloud backups.WhatsApp

Samsung’s Smart Switch transfer tool is compatible with the new WhatsApp functionality. Contacts, photos, music, messages, notes, and calendars may all be transferred to Samsung Galaxy devices via Smart Switch. It will now include the history of WhatsApp chats in that list. WhatsApp, on the other hand, said that the new operation required — and was — a collaborative endeavor. Because communications are encrypted end-to-end and saved on users’ devices, a tool that transfers chat history between operating systems necessitated collaboration between WhatsApp and operating system and device makers to ensure optimal security.

Allowing WhatsApp users to move their messages across platforms is also considered as a method to decrease the barrier to entry for iOS users interested in switching to Android, particularly Samsung’s brand new products. It will, nevertheless, be handy for present Android users who are interested in the impending iPhone 13. Regardless matter how clients move, no WhatsApp user will soon have to fear losing track of a crucial discussion due to their current smartphone platform.

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