Terms & Conditions

This term is effective as of 27 April 2021.

Edgvio Group LLC (“Edgvio” or “We” or “Us”) is a fully registered company with company registration number C0062385372 (Ghana).

Acceptance of Terms

By engaging with Edgvio LLC (Edgvio Digital and Creative Design) for services including Branding, Content Development, Social Media Content, Web Development, and UI/UX, you agree to be bound by the following terms and conditions. If you do no agree with these terms, please refrain from using our services.

Service Description

Edgvio Digital and Creative Design offers various digital design services as described on our website and as agreed upon in written proposals or contracts. The scope, duration, and cost of each service will be outlined in the relevant agreement.

Payment and Billing

Payment Terms: Payment for our services shall be as agreed upon in the written proposal or contract.

Late Payments: Late payments may incur interest charges and/or suspension of services until the outstanding amount is settled.

Intellectual Property

All intellectual property rights, including but not limited to copyrights and trademarks, related to the work produced by Edgvio Digital and Creative Design shall remain with Edgvio Digital and Creative Design, unless otherwise stated in the contract.

Confidentiality

Edgvio Digital and Creative Design will treat all client information and project details as confidential and will not disclose or use such information for any purpose other than providing the agreed-upon services.

Payment and ActivationAll clients must pay for the service or milestone to start a project or activate a project milestone.

Clients can divide project payments into milestones for an additional 10% of the service fee.

To guarantee fair and efficient administration of our work queue, no exceptions will be made to start a project or activate a milestone before payment is successfully processed.

Termination

Either party may terminate the service agreement by providing written notice as specified in the agreement.

In the event of termination, any unpaid fees or costs related to the project will become due immediately.

Revisions

The client is entitled to TWO (2) complimentary rounds of revisions. A round of revisions constitutes a collective number of revision requests submitted by the client.  This does not limit the actual number of revisions that a client requires to be implemented of a draft we have submitted.

Customers are keenly encouraged to submit feedback or revision requests within 72 hours of receiving a submission from us. If feedback is received beyond 3 business days, the project will be deprioritized and may take up to 10 business days to resubmit at no liability to Edgvio Digital and Creative Design.

Warranty and Liability

Edgvio Digital and Creative Design will make reasonable efforts to deliver high-quality work, but we do not guarantee specific outcomes.

We shall not be liable for any direct, indirect, incidental, special, or consequential damages, including loss of profits or data, arising from the use of our services.

Indemnification

The client shall indemnify and hold Edgvio Digital and Creative Design harmless from any claims, liabilities, damages, or expenses resulting from using our services.

Changes to Terms and Conditions

Edgvio Digital and Creative Design reserves the right to update these terms and conditions as necessary. Any changes will be communicated to clients in advance.

Governing Law

The laws of Ghana govern these terms and conditions, and any disputes shall be subject to the exclusive jurisdiction of the courts in Ghana.

Contact Information

If you have any questions or concerns regarding these terms and conditions, don’t hesitate to get in touch with us on contact page.